Fox Paradox

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us.

1. What Information Do We Collect?

When you make a purchase or interact with our store, we collect the personal information you voluntarily provide, such as your:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via Shopify)

We also automatically collect technical data like your IP address and browser type to help improve your shopping experience.

2. How Do We Use Your Information?

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate updates and promotions (with your consent)

  • Improve our website and marketing efforts

  • Send abandoned cart reminders via email or SMS (if opted in)

If you've opted in to receive emails or SMS, you may receive updates about new products, offers, and store news. You can unsubscribe at any time.

3. SMS Marketing

If you opt in, we may use your phone number to send:

  • Order updates

  • Cart reminders

  • Promotional offers

  • Review requests

We use cookies to track activity on your cart so we can send helpful reminders. You can opt out anytime by replying STOP or contacting us.

4. Consent

When you provide personal information to complete a transaction, we assume you consent to its use for that purpose. For marketing or secondary purposes, we’ll always ask for your explicit consent or give you the option to decline.

To withdraw consent, email us at main@foxparadox.club.

5. Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

6. Shopify Hosting

Our store is powered by Shopify Inc., which provides the platform and secure infrastructure. Your data is stored securely on Shopify’s servers, protected by encryption and firewalls.

Payments:
If you use a direct payment gateway, Shopify stores your encrypted card data in compliance with PCI-DSS standards. Transaction data is only stored as long as necessary to complete the purchase.

For more details, refer to Shopify’s Privacy Policy.

7. Third-Party Services

Some third-party providers (like payment gateways or shipping partners) may access your data only to perform services for us. They are required to protect your information and act in accordance with applicable privacy laws.

Please review their privacy policies to understand how they manage your data.

8. Cookies

We use cookies to improve your browsing experience and remember preferences such as:

  • Session ID

  • Cart contents

  • Visit count

  • Password access (if applicable)

You can manage or disable cookies in your browser settings.

9. Data Retention

We only keep your data as long as necessary to fulfill the purposes we collected it for. Once no longer needed, your information is securely deleted or anonymized.

10. Security

We take industry-standard precautions to protect your personal data. This includes:

  • SSL encryption

  • Secure hosting on Shopify

  • PCI-DSS compliant payment processing

No method of online transmission is 100% secure, but we follow best practices to safeguard your data.

11. Age of Consent

By using our site, you confirm that you are at least the age of majority in your country of residence, or that you have given us consent to allow any minor dependents to use this site.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will take effect immediately once posted. We encourage you to check back periodically.

13. Contact Us

For questions or requests related to your personal data, or to opt out of communications, please reach out to us:

📧 Email: team@foxparadox.club

Fox Paradox
Bringmetosao Sdn Bhd( 1390520-W )
Shop online with confidence. We’re committed to protecting your privacy.